Neighbourhood teams in Brighton and Hove, which are part of the Sussex and East Surrey Integrated Care System (ICS), have a range of performance metrics in place to ensure that they are delivering high-quality, integrated care.
These metrics are designed to measure various aspects of service delivery, patient outcomes, and team performance.
Here are the key performance metrics and how they are used:
Performance Metrics for Neighbourhood Teams in Brighton and Hove
1. Patient Outcomes and Experience
- Mortality Rates: Track the number of deaths per 1,000 patients to monitor the overall health and safety of the population.
- Readmission Rates: Measure the number of patients who are readmitted to hospital within 30 days of discharge to identify areas for improvement in care coordination.
- Patient Satisfaction: Use patient satisfaction surveys to gather feedback on the quality of care and the patient experience.
- Health Improvement Indicators: Monitor improvements in health outcomes, such as reductions in chronic disease prevalence, improvements in mental health, and increased vaccination rates.
2. Service Utilization and Efficiency
- Hospital Admission Rates: Track the number of hospital admissions to reduce avoidable hospitalizations.
- Emergency Department Visits: Measure the number of visits to emergency departments to identify opportunities to provide more appropriate care in community settings.
- Primary Care Utilization: Monitor the use of primary care services to ensure that patients are receiving timely and appropriate care.
- A&E Waiting Times: Track the average waiting times in emergency departments to improve patient flow and reduce wait times.
3. Integrated Care and Collaboration
- Care Coordination: Measure the effectiveness of care coordination between different health and social care providers.
- Multidisciplinary Team (MDT) Meetings: Track the frequency and quality of MDT meetings to ensure that care is well-coordinated and patient-centered.
- Referral Times: Measure the time it takes for patients to be referred to specialist services to ensure timely access to care.
- Shared Care Plans: Track the number of patients with shared care plans to ensure that care is integrated and patient-centered.
4. Population Health Management
- Chronic Disease Management: Monitor the management of chronic diseases such as diabetes, heart disease, and asthma to ensure that patients receive appropriate care and support.
- Preventive Care: Measure the delivery of preventive care services, such as screenings, immunizations, and health education.
- Mental Health Support: Track the provision of mental health services and the integration of mental health into primary care.
- Social Care Integration: Measure the integration of social care services with health care to ensure that patients receive holistic support.
5. Workforce and Staff Well-being
- Staff Satisfaction: Use staff satisfaction surveys to gather feedback on the work environment and staff well-being.
- Staff Turnover Rates: Track the turnover rates of healthcare staff to identify areas for improvement in staff retention.
- Training and Development: Measure the provision of training and development opportunities for staff to ensure a skilled and competent workforce.
- Workload and Burnout: Monitor staff workload and burnout to ensure that staff are not overburdened and are supported in their roles.
6. Financial Performance
- Budget Adherence: Track adherence to budget allocations to ensure financial sustainability.
- Cost Efficiency: Measure the cost efficiency of services to ensure that resources are used effectively.
- Funding Utilization: Track the utilization of funding to ensure that resources are allocated to the most impactful areas.
Implementation and Monitoring
- Regular Reporting: Neighbourhood teams submit regular reports to the ICS and local authorities, detailing their performance against these metrics.
- Performance Reviews: Regular performance reviews are conducted to identify areas for improvement and to ensure that teams are meeting their targets.
- Feedback Loops: Feedback from patients, staff, and other stakeholders is used to inform continuous improvement initiatives.
- Quality Improvement Projects: Teams engage in quality improvement projects to address specific issues and enhance service delivery.
References
- Sussex and East Surrey Integrated Care System (ICS) Annual Quality Reports:
- 2021 Annual Quality Report
- 2022 Annual Quality Report
- 2023 Annual Quality Report
- 2024 Annual Quality Report
- 2025 Annual Quality Report
Here are the links to the Brighton and Hove City Council Health and Wellbeing Board Reports. These reports provide detailed information on the performance metrics and initiatives related to neighborhood teams and integrated care in Brighton and Hove.
Brighton and Hove City Council Health and Wellbeing Board Reports
- 2021 Health and Wellbeing Board Annual Report
- 2022 Health and Wellbeing Board Annual Report
- 2023 Health and Wellbeing Board Annual Report
- 2024 Health and Wellbeing Board Annual Report
- 2025 Health and Wellbeing Board Annual Report
Additional Resources
- Health and Wellbeing Board Meeting Minutes and Papers
- Meeting Minutes and Papers
- Health and Wellbeing Strategy
- Health and Wellbeing Strategy
Performance Metrics and Initiatives
These reports and resources provide detailed information on the performance metrics and initiatives in place for neighborhood teams in Brighton and Hove, including:
- Patient Outcomes and Experience
- Service Utilization and Efficiency
- Integrated Care and Collaboration
- Population Health Management
- Workforce and Staff Well-being
- Financial Performance
How to Access the Reports
- Visit the Brighton and Hove City Council Website:
- Go to the Brighton and Hove City Council website.
- Navigate to the Health and Wellbeing Board Section:
- From the main menu, select “Council” and then “Health and Wellbeing Board.”
- Access Annual Reports and Meeting Papers:
- Under the “Health and Wellbeing Board” section, you will find links to annual reports, meeting minutes, and other relevant documents.
Briefly
The Brighton and Hove City Council Health and Wellbeing Board Reports provide comprehensive information on the performance metrics and initiatives for neighbourhood teams in Brighton and Hove. These reports are essential for understanding the progress and challenges in delivering integrated and high-quality health and care services.
The Integrated Care Partnership (ICP) in the Sussex and East Surrey Integrated Care System (ICS) includes key stakeholders and board members from various organizations, including local authorities, NHS providers, and other health and care partners.
Discover more from Identropy
Subscribe to get the latest posts sent to your email.
Identropy 